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Standard Plan
$1,999
Comprehensive repair in 120 business days or less. Monthly progress reports.
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Express Plan
$3,499
Accelerated repair in 60 business days or less. Bi-weekly reports & priority processing.
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Credit Restoration Service Agreement

CREDIT RESTORATION SERVICE AGREEMENT

This Credit Restoration Service Agreement ("Agreement") is entered into as of the date of electronic signature below, by and between Credit Plug ("Company") and the undersigned client ("Client").

1. Services to Be Provided

The Company agrees to provide the following credit restoration services to the Client:

(a) Tri-Bureau Credit Analysis. The Company will obtain and review the Client's credit reports from Equifax, Experian, and TransUnion to identify inaccurate, unverifiable, or outdated negative items.

(b) Dispute Filing & Management. The Company will prepare and submit customized dispute letters to the applicable credit bureaus on the Client's behalf for each identified item. The Company will track responses and file follow-up disputes as appropriate.

(c) Score Improvement Strategy. The Company will provide personalized guidance on credit utilization, payment history, and credit mix optimization.

(d) Progress Reporting. The Company will provide the Client with regular progress updates as follows:

PlanReporting FrequencyTarget Completion
StandardMonthly120 business days or less
ExpressBi-weekly60 business days or less

(e) Dedicated Advisor. The Client will be assigned a dedicated credit advisor who will serve as the primary point of contact throughout the engagement.

2. Service Fees

The Client agrees to pay the Company the service fee corresponding to the selected plan:

PlanService Fee
Standard Plan$1,999.00
Express Plan$3,499.00

The service fee is due in full prior to the commencement of services. Flexible financing options may be available through third-party providers (Klarna, Afterpay, Zip, CashApp Pay). The Company does not charge any recurring monthly fees beyond the one-time service fee.

3. Satisfaction Guarantee

The Company guarantees that it will dispute every qualifying inaccurate, unverifiable, or outdated negative item identified on the Client's credit reports. If the Company is unable to remove any qualifying item after exhausting all available dispute avenues, the Client will receive a full refund of the service fee paid. Items that are accurate and verifiable are not covered by this guarantee.

4. Client Responsibilities

The Client agrees to: (a) provide accurate and complete personal information; (b) promptly provide any documents or information requested by the Company; (c) notify the Company of any changes to contact information; (d) refrain from opening new credit accounts or making large credit inquiries during the engagement unless advised by the Company; and (e) cooperate fully with the Company's advisors throughout the process.

5. Prohibited Practices

The Company does not and will not: (a) advise the Client to make false statements to credit bureaus or creditors; (b) advise the Client to misrepresent their identity; (c) charge fees before services are fully performed in violation of the Credit Repair Organizations Act (CROA); or (d) make any guarantee of a specific credit score outcome.

6. Credit Repair Organizations Act (CROA) Disclosure

Pursuant to the Credit Repair Organizations Act (15 U.S.C. § 1679 et seq.), you have the right to: (a) cancel this Agreement without penalty or obligation within three (3) business days of signing; (b) dispute inaccurate information in your credit report yourself at no charge by contacting the credit bureaus directly; and (c) receive a copy of this Agreement before it is signed.

You may cancel this Agreement by notifying the Company in writing at info@creditplug.com within three (3) business days of the date you signed this Agreement.

7. Limitation of Liability

The Company's total liability under this Agreement shall not exceed the service fee paid by the Client. The Company shall not be liable for any indirect, incidental, or consequential damages arising from the services provided.

8. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the District of Columbia. Any disputes arising under this Agreement shall be resolved through binding arbitration in Washington, DC.

9. Entire Agreement

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior negotiations, representations, or agreements. This Agreement may not be modified except in writing signed by both parties.

10. Electronic Signature

The Client acknowledges that an electronic signature on this Agreement is legally binding and has the same legal effect as a handwritten signature pursuant to the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and applicable state law.

Credit Plug · 1-855-603-3340 · info@creditplug.com · Washington, DC

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