Privacy Policy

1 Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing address, and date of birth.
• Financial Information: Credit-related data, account numbers, and billing information necessary to provide our services.
• Device & Technical Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Communications: Records of correspondence if you contact us directly.
• SMS/Text Messaging Data: Mobile phone number and messaging preferences when you opt in to receive text messages.

2 SMS Text Messaging – Consent & Opt-In

By providing your mobile phone number and affirmatively opting in on our website, you expressly consent to receive recurring automated SMS/MMS text messages from CREDITPLUG at the mobile number you provide. These messages may include:

Message frequency may vary. Message and data rates may apply.

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent.

Carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not a condition of purchasing any goods or services from CREDITPLUG.

3 How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services
• Process transactions and send related notices
• Send administrative and promotional communications (subject to your preferences)
• Respond to inquiries and provide customer support
• Comply with applicable laws, regulations, and legal processes
• Protect against fraudulent, unauthorized, or illegal activity

4 Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted vendors who assist us in operating our website and delivering services, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
• Protection of Rights: To enforce our policies or protect the rights, property, or safety of CREDITPLUG, our clients, or others.

5 Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely destroy or anonymize it.

6 Security

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7 Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time
• Withdraw consent for SMS/text messaging by replying STOP

To exercise any of these rights, please contact us at info@creditplug.com or call 202-991-2260.

8 Cookies & Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings; however, disabling cookies may affect certain features of our site.

9 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.

10 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete it promptly.

11 Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.

12 Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: